How long does a custom candle take?
Most orders are fulfilled in 5 to 7 days before shipping. Custom photo work adds care, but the process is designed to stay straightforward.
Answers
Questions people ask before they order
MemoryCandle is personal by design, so most questions come down to permanence, timing, and fit. These are the essentials.
Is the photo a sticker?
No. The photo is intended to be permanently fused into the frosted glass so it does not peel or feel temporary.
What happens after the candle burns down?
The vessel remains as a keepsake. Once the wax is fully spent and the glass has cooled, it can be cleaned and kept as a memory object.
Can I send a candle as a gift?
Yes. MemoryCandle works well as a sympathy gift, a remembrance gift, or a milestone gift when you want something more durable than flowers.
Where are orders fulfilled?
Orders are fulfilled through LittlePieceCandle.com. Product pages link directly to the fulfillment flow for checkout.
Can I return a custom candle?
Custom candles are final sale once production begins because they are made with a personal photo or message. If something arrives damaged, contact us within 7 days of delivery so we can help.
What if I need a flame-free option?
A battery-operated light can be used with the keepsake vessel when an open flame is not the right fit for a home, apartment, or shared space.
Which candle should I choose?
Start with the pet memorial collection. Choose the design that best matches the pet, the relationship, and the reason you are lighting it.