Policy
MemoryCandle handles deeply personal photos and order details. The point of collecting that information is to make and fulfill the product you asked for, not to do anything unrelated with it.
MemoryCandle uses the information you provide to process orders, prepare custom artwork, and coordinate fulfillment through LittlePieceCandle.com.
That usually includes contact details, shipping details, product selections, and the photo you upload for the candle.
Uploaded images are used for the purpose of producing the ordered candle and supporting related customer service questions.
Because the product is personalized, order details and image assets may need to remain associated with the order record during production and support.
The site uses standard analytics tooling to understand visits and improve the experience over time. That information is used to make the site more reliable and easier to navigate.
If you need clarification about an order or a submitted photo, use the same support path tied to the fulfillment site so the request can be matched to the production record.