Using the site
MemoryCandle is intended to help customers browse collections, select designs, and move into a fulfillment flow for custom orders.
By using the site, you agree to use it lawfully and only submit content you have the right to use.
Policy
Terms of service
These terms are here to set clear expectations around custom products, fulfillment timing, and how the site is meant to be used.
Custom product expectations
Because products are personalized, final output depends on the materials submitted at checkout, including photo quality and selected options.
Production timelines are estimates and can vary based on order volume, review needs, and shipping conditions.
Third-party fulfillment
Orders are fulfilled through LittlePieceCandle.com. Checkout, order processing, shipping, and related support may therefore depend on that fulfillment flow and its operational policies.
Questions or corrections
If something in an order needs correction, contact support as quickly as possible and include the identifying details for the order.